Dish Network Scam

There is a scam going around targeting Indian customers of Dish Network. An Indian man claiming to be from Dish Network recently called my parents house and asked them if they would like to upgrade to a better package – and they would actually save money. Currently they are paying about $80 a month, but the guy on the phone said that they could save money and also receive a better package if they paid $300 for 6 months – he just needed the money upfront. That amounts to about $50/month, which sounded like a good deal to my parents, so they said yes.

But, they said that they would need to see the contract first, to which the scam artist deftly responded that there will be an installation man coming in to install the free DVR’s that they would be receiving with $600 worth of equipment anyways. My parents said that it’s OK, but that they would wait to pay until the installation guy came.

The scam artist said that he would need their account number and last 4 digits of the primary account keeper’s SSN. When my parents asked him why he needed that information (since he was claiming to call from Dish Network), he responded that he just did not have the information in front of him at that moment. So, they unfortunately believed him and gave him that information.

The scam artist activated the channels

The next day all of the channels were actually activated. It seemed that the reason the scam artist needed my parents account information was so that he could call Dish Network himself and activate the channels – which he easily did on his own. This made it seem that he was legitimate so that my parents would feel like they received something, and would then pay the scam artist. Although it was quite surprising that it was so easy for him to just call Dish Network and activate all these channels with just our account number and last 4 digits of an SSN – it seems like there should be some additional checks placed by Dish Network to prevent such actions.

Dish Network confirmed that it was a scam

All of this clearly seemed to be good to true – especially since Dish Network had never called their house themselves before. So, my parents called up Dish Network to confirm that this was a valid promotion and indeed it proved to be a scam. Dish Network said that they never called their home and had no record of that – and Dish network also said that they never call their existing customers directly with new promotions. So, my parents realized that they were almost scammed.

Of course, because he impersonated my parents, they would have found out on their next billing statement that they had been scammed, because the additional charges for the new channels would have shown up on the next billing statement.

Luckily my parents never paid the scam artist, and they ignored his repeated calls. There were a few other red flags like his email address, which was dishagent001@gmail.com – which obviously looked a bit shady. He had sent an email with more details, and the suspicious thing about that email was that he was using a gmail address. Why would any corporate entity like Dish Network use a gmail address?

The phone number of the scam artist

The phone number used by the scam artist is 347-722-7176, so beware if you receive a call from this number. The name he is currently going by is Rohit Rajput. Also, he will ask for you to give him referrals to your friends, so be careful and do not give out your personal information to him or any of his colleagues.

I think there are probably variations of this scam that target other specific ethnic groups – like Latinos, east Asians, etc. who all have their own ethnicity specific channels at an extra cost of course. So, beware, because this scam is actually pretty clever – and like all good scams there is some element of truth to it, because the scammer does actually activate the channels as a gesture of ‘good faith’.

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  • NM

    I also received a similar calls yesterday and today. Thankfully, I searched the web and denied them after reading about this scam.
    NM

    • varoon10

      Happy it helped you! It’s a pretty clever scam, so it’s easy to believe.

      • Sunil

        I have signed up for this “known scam” bec i’m still trying to figure out what are they gaining? They deposited money into my account and so I see credit balance in my dish account and I’m getting all programming. They are saying they r using dish credit dollars to apply for this. I have not paid them yet and i said i will pay them monthly as we go along.

        • Varoon Sahgal

          Sunil, did you call Dish Network to see if this is a valid promotion? I highly doubt it is – Dish says they never call their customers directly with promotions…and I don’t think they hire 3rd parties to solicit their services…when it happened to my parents the guy asked for payment up front – your case might be some other variation of the scam, so be careful and call Dish Network!

  • PaSeN

    This just happened to my friend. The exact same scenario mentioned but with a twist. That’s just sad to hear.

    • Administrator

      That is sad! So much effort goes into these scams, I wonder why the scam artists don’t just get real jobs.

  • dish_scam_victim

    I was also scammed the same way. It took me weeks to get my money back.

    Here are couple other 1-800 numbers that these scammers are using:

    1-800-804-0734

    1-800-358-9605

    I informed Dish Network about the problem, and even offered to help their IT department with ways to avoid this scam, but so far, they don’t seem to care. I am guessing this could be because Dish itself might like to benefit from the scam: people unknowingly have signed up for more channels, and may end up keeping those channels, even after getting scammed, right?

    I hope some lawyer firm figures all this and sets up a class action suit against Dish Network.

    Till then, beware. Your best bet for now, if you receive ‘amazing’ offers from ‘Dish Network’, is to disconnect the call immediately, don’t say anything at all.

    • Varoon

      Thanks so much for posting the phone numbers to help others! Glad you got your money back!

    • Hate_Scams

      Same thing happened to me! How did you get ur money back??

    • Nik

      I keep getting the assholes calling me from 866-790-2641

  • stop_dish_scam

    Someone named Lakshman Sharma called me '(He has a strong north Indian/Delhi accent) and said he is from Dishnetwork and will give me 2 years of dish programming for $400 and wanted to pay him upfront using Western Union Money transfer, I told him that I will call him later and called Dishnetwork to check and they said there are no promotions and this is a scam!
    I checked with Dish as one of my friend was cheated by some Indian guy named Rajesh Sharma from Dish and he was not able to get his money back,
    Be careful and DO NOT PAY VIA MONEY TRANSFER to anyone!!

    • varoon10

      Thanks for sharing!

  • Joseph

    As somebody here said, dish should take care to prevent such scams.. This shows that DISH has a flaw in their system. It appears that the amount got credited to the scammer from DISH account. How can one take back the money which has been deposited to DISH and then DISH Giving back or credit back to the depositors account. This transaction by itself wherein DISH giving back the deposited money itself appears to be a system developed by poor designers and bad people. Also, when you talk to the DISH people they clearly detect fast that this is a scam and they are well aware of the situation and NOTHING had been done until today. With somuch money coming to them, When these scams which can be stopped with much ease hasn't been stopped, we tend to think deeply. Thanks for writing this article.

    • varoon10

      Yes, I agree it's unfortunate that Dish doesn't do more to protect their customers, but hopefully more people read articles like this before falling for these scams!

      Thanks for posting Joseph!

  • TS

    Same thing happened to me where they wanted to give me a years worth of programming for half price with two payments of $400 The call originally started in India but was then transferred to a Lisa Howard who had a fluent American accent.

    I have also been getting a related scam call from India where I'm told I need a new receiver. I'.m told the old receiver will stop working in couple weeks because of a new satellite orientation. To confirm the order for a new receiver and associated programming discounts they require my whole credit card number on the account though presumably they are a Dish Rep and have access to my whole account. The rep had access to the last four digits on my credit card number.

    Good thing I didn't go for either scams but I'm sure some customer are falling for this.

    • varoon10

      Thanks for sharing southiee!

  • Moogalo

    I got called by this a**hole today as well! This jerk tried to scam my parents around 6 or so months ago but we caught on and informed Dish Network about it. Today he calls again and I yelled my mouth off at him. What a disgrace, seriously. I hope he ends up in jail. Anyway, the problem with him (or this group of callers) is that his number appears as 1-800-333-3474 (which is the customer service # for Dish Network).

    Tips for people:
    This shady guy always calls and says some absurd reason for wanting to change your channels. Today his excuse was that the Dish orbital changed and that's why he needs my info. Can't even scam properly, what a idiot.

    In addition he doesn't ask any verification info and just blankly says he needs your info. If you refuse him, he continues to say he needs it.

    Just remember, anytime someone calls and offers some sort of deal, NEVER give them anything. ALWAYS call the real company and verify before you give away any personal or financial info.

    • Varoon

      Thanks for sharing Moogalo, great advice!